Exchange & Returns
If you would like to exchange or return your order, we will of course do so with a smile, send them to us at:
Package Center NORTH
C/O Alun.dk
Bredgade 208E
9700 Brønderslev
For exchanges, you must return your items and place a new order.
It ensures that you receive the correct item day to day. We will then refund the amount for your return item as soon as we have received it.
You should be aware of the following:
- That your items must be unused and in their original box/packaging.
- Send them to us in an extra box (or in the bag you received the item in), For example, please DO NOT send Fivefingers or Lems alone in the shoe box.
- If you send items in the shoe box alone, unfortunately, we cannot accept returns.
- If you choose to return parts or all of your order after a purchase and the total amount of the order falls below, bonus products will no longer be free but will be charged at their regular retail price.
Return label from Denmark 39 DKK.
Return label from Sweden 49 SEK.
IMPORTANT: If you do not use our return label, you must ensure that the package is sent (door to door) directly to our business address in Brønderslev. We are unable to collect the item from a parcel shop or similar!